Your privacy is our priority. This document transparently explains how gili333 collects, uses, stores, and protects the personal information of every Malaysian player using our platform.
Quick Summary: gili333 only collects information necessary to operate your account securely. Your data is never sold to third parties and is protected by bank-grade encryption at all times.
Gili333 ("we", "Company", or "Platform") is committed to protecting the privacy and security of the personal information of every user who accesses or uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information.
This policy applies to all users of the gili333 platform, including website visitors, registered members, and anyone who interacts with any of our services or features. By using the gili333 platform, you agree to the practices described in this Privacy Policy.
If there are any significant changes to this policy, we will notify you via email or a prominent notice on the platform before the changes take effect. We encourage you to review this policy periodically to stay informed.
Gili333 collects several categories of information to provide, operate, and improve our services. The information we collect can be broken down as follows:
When you register or use the platform, you provide us with information such as:
When you use the gili333 platform, our systems automatically record certain technical information to ensure platform security and performance:
In some cases, we receive information from trusted third parties such as payment processors (FPX, Touch 'n Go, GrabPay, DuitNow) to verify your transaction status, and from identity verification bodies for the KYC process.
Every piece of information we collect has a clear and specific purpose. We use your information to:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Creating and managing your account | Registration information | Contractual Agreement |
| Deposit & withdrawal processing | Financial information | Contractual Agreement |
| Identity verification (KYC) | Identity documents | Legal requirements |
| Fraud detection & security | Activity logs, IP | Legitimate interests |
| Customer support communications | Email, phone number | Contractual Agreement |
| Sending promotional offers (where permitted) | Email, player preferences | Your Consent |
| Platform analytics and improvement | Anonymized usage data | Legitimate interests |
Important: gili333 never sells, rents, or transfers your personal information to third parties for their own marketing purposes without your explicit prior consent.
Gili333 only shares your information in the following limited circumstances:
All third parties we work with are bound by strict data protection obligations. They may only process your information according to our instructions and are not permitted to use it for their own purposes.
Gili333 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
Gili333's data infrastructure is hosted in certified data centers with multiple layers of physical and digital controls. Backup data is stored separately and fully encrypted.
Gili333 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and basic preferences | Session / 30 days |
| Performance Cookies | Analyzing platform usage for improvements | 1 year |
| Functional Cookies | Remembering your language preferences and settings | 1 year |
| Security Cookies | Detecting and preventing fraud and cyberattacks | Session |
You can manage cookie settings through your web browser preferences. Please note that disabling essential cookies may affect the functionality of the gili333 platform.
Some of our technical service providers operate outside Malaysia. In such cases, your personal information may be transferred to another country. gili333 ensures that any such transfer is subject to adequate protections, including data protection agreements that meet recognised international standards.
Gili333 retains your personal information for as long as it is needed for the purposes stated in this policy or as required by law. Generally:
As a registered gili333 player, you have certain rights regarding your personal information. You may exercise these rights by contacting our support team.
The gili333 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe we may have collected information from a child, please contact us immediately and we will take steps to delete that information.
The gili333 platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of every site you visit.
Gili333 reserves the right to update this Privacy Policy from time to time. When we make significant changes, we will notify you via a prominent notice on the platform or by email. The "Updated" date at the top of this document indicates when this policy was last reviewed.
Your continued use of the gili333 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact our Data Protection Officer via:
Our team will endeavor to respond to all privacy inquiries within 5 business days.
As a gili333 player, you have clear rights over your personal information. Below is a summary of those rights and how to exercise them.
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.
If any of your personal information is inaccurate or outdated, you may request that we correct it by contacting our support team.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention requirements.
Under certain circumstances, you have the right to request that we restrict the processing of your personal information while any dispute is being resolved.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller if required.
You may object to the processing of your personal data for direct marketing purposes at any time, and we will honor that request promptly.
Privacy at gili333 is more than a written policy — it is a core principle that guides every technical and operational decision we make.
Every bit of data travelling between your device and gili333 servers is protected by 256-bit SSL encryption. Your information cannot be read by anyone while in transit.
Only authorized personnel with a legitimate business need are permitted to access your data. Every access is logged and periodically audited by our internal security team.
We only collect data that is strictly necessary to operate our services. No excessive information is gathered — this is the privacy-by-design principle we uphold.
In the event of any security breach that may affect your data, we are committed to notifying you within 72 hours of becoming aware of the incident.
When data is no longer needed and there is no legal obligation to retain it, we apply deletion methods that ensure the data cannot be recovered.
Gili333's data protection practices are regularly assessed by independent third-party auditors to ensure we meet or exceed current industry standards.